Delivery Information

Our UK delivery charges are based on the size and weight of your order and range from £1.95 up to a maximum of £9.95 for large heavy items – and there is FREE DELIVERY on all UK orders with a value of £100.00 or more.

Because of the range in size and weight of items we stock, delivery charges vary but the examples below will give you a guide of what to expect:

  • Small (e.g. card game): £1.95
  • Medium (e.g. Monopoly board game, Jigsaw puzzle): £2.95 to £4.95
  • Large (e.g. Wooden Chess Set): £6.95
  • Extra Large (e.g. Scalextric Set)

Please remember that no matter how many items you order, for UK deliveries you never pay more than £9.95 in delivery charges – and don’t forget that there is FREE DELIVERY on all UK orders with a value of £100.00 or more

We aim to keep our delivery charges as low as possible but we always use good quality packaging materials. We take great care to pack items carefully and ensure that they are adequately protected while in transit. We send a large number of orders overseas and all orders, whether they are international or for UK delivery, are packed to the same high standard.

We aim to dispatch all orders within 1-2 working days. Apart from during holidays and busy periods, most orders will be dispatched on the next working day after the order is received. If for any reason there will be a delay in dispatching your order we will advise you by email as soon as possible and offer you the option of a full refund.

We can offer ‘Next Working Day’ delivery on most items, but this option is not currently available in our Shopping Cart so please contact us before placing your order if you would like this option.

UK delivery is normally by Royal Mail for all orders up to 2kg. Heavier, or very large, packages will be sent via courier (Parcelforce 48, UPS, FedEx etc.). Some courier deliveries to N. Ireland, non-mainland UK addresses, and certain Scottish postcodes may attract a surcharge. We will advise you of this before dispatching your order.

Orders over £50 will normally be sent via Royal Mail ‘Signed For’ (or tracked courier) at no extra charge.

If you wish to send items to friends, family or your place of work, our shopping cart will give you the option to specify a different billing and delivery address.

If you have any special requirements regarding delivery of your order, or need to ensure that it will arrive by a certain date, please contact us before placing your order.

International Orders

International orders up to 2kg will be sent via Air Mail and orders over 2kg will be sent by courier (UPS, FedEx etc.). If your order is for delivery outside the UK, please contact us for prices before placing your order.

 

If you have any questions, please contact us via email, or call us on 01908 611894.

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