Shipping & Delivery 2017-10-21T16:00:43+00:00

Shipping & Delivery

Our UK delivery charges are based on the size and weight of your order and range from £1.95 up to a maximum of £6.95 for large heavy items – and there is FREE DELIVERY on all UK orders with a value of £50.00 or more.

Because of the range in size and weight of items we stock, delivery charges vary but the prices below will give you a guide of what to expect:

Small items (e.g. card game): £1.95

Medium item (e.g. Monopoly board game, Jigsaw puzzle): £2.95

Large item (e.g. Wooden Chess Set): £6.95

Please remember that no matter how many items you order, you never pay more than £6.95 in delivery charges (UK standard delivery) – and don’t forget that there is FREE DELIVERY on all UK orders with a value of £50.00 or more

We aim to keep our delivery charges as low as possible while ensuring that we use good quality packaging materials. We take great care to pack items carefully and ensure that they are adequately protected while in transit. We send a large number of orders overseas and all orders, whether they are international or for UK delivery, are packed to the same high standard.

We aim to dispatch all orders within 1-2 working days. Most orders will be dispatched on the next working day after the order is received. If for any reason there will be a delay in dispatching your order we will advise you by email within one working day and offer you the option of a full refund.

UK delivery is normally by Royal Mail for all orders up to 2kg. Heavier, or very large, packages will be sent via courier (Parcelforce 48, UPS, FedEx etc.). Some courier deliveries to N. Ireland, non-mainland UK addresses, and certain Scottish postcodes may attract a surcharge. We will advise you of this before dispatching your order.

Our standard delivery method (for packages up to 2kg) is Royal Mail 2nd Class but our shopping cart will offer you an option to upgrade to 1st Class delivery. Orders with 1st Class delivery will be dispatched on the same or next working day. Orders over £50 will normally be sent via Royal Mail ‘Signed For’ (or tracked courier) at no extra charge.

International orders up to 2kg will be sent via Air Mail and orders over 2kg will be sent by courier (UPS, FedEx etc.). If your order is for delivery outside the UK, please contact us for prices before placing your order.

If you wish to send items to friends, family or your place of work, our shopping cart will give you the option to specify a different billing and delivery address.

If you have any special requirements regarding delivery of your order, or need to ensure that it will arrive by a certain date, please contact us before placing your order so that we can confirm the dispatch date.

If you have any questions, please contact us via email, or call us on 01908 611894.